Privacy Consent

As an NDIS participant in our service, D Parissi Bookkeeping Services, we need your consent to collect, store, and use your personal information to effectively deliver services. 

1.    Protection of Your Sensitive Information
We respect your privacy and dignity. Thus, we only collect sensitive information like health, medical, and disability-related information when it's needed for service provision and only if:
a.    You provide consent, or
b.    We're legally required to do so.

2.    Your Consent
Before you give consent, our Workers will explain how we will use your data and who it may be disclosed to. They will ensure you understand everything clearly, providing assistance such as interpreter services or advocate where needed. This consent can be amended at any time.

3.    Informing You about Your Information
We will regularly inform you about how your information is used and stored. You have a right to access your data, correct your data, or lodge a complaint. 

4.    Information Collected
We may collect the following personal information: Participant details, Identifiers, Service details, medical information, Financial information, and Interaction records. We may collect recorded material such as audio/visual formats too.

5.    How We Collect Information
We may gather your information from our website, your correspondence with us, forms filled in by you, face-to-face interactions, events, third-party referrals, or government agencies.

6.    Purpose of Information Collection
We use this information to customise your support plans, answer inquiries, manage and improve our services, adhere to legal obligations, inform you about our activities, perform research, and improve your website experience.

7.    Third-Party Disclosures
We may disclose your data to:

•    The NDIS Commission 
•    Funding providers
•    External auditors
•    Regulatory bodies
•    Law enforcement
•    Courts
•    Financial institutions
•    External service providers as necessary for service provision, legal compliance or based on your authorization.

8.    Handling of Privacy Breaches
Any breach or alleged breach of your privacy will be taken seriously. Should an incident occur, it will be reported and managed as per our Incident Management Policy.

9.    Contacting Us
For questions, concerns, or to request a copy of our Privacy and Information Management Policy, Feedback and Complaints Policy, or Incident Management Policy, please contact us at 0401 624 450 or dparissibookkeeping@gmail.com.

10.    Withdrawal of Consent
If you would like to adjust your consent regarding specific uses of your personal information by D Parissi Bookkeeping Services, we can discuss this at the time of signing with us.